Privacy Policy

This Privacy Policy outlines how “www.ula.im” (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collection of Personal Information:

When you visit the Site, we gather certain information about your device, your interactions with the Site, and the data necessary to process your purchases. If you reach out to us for customer support, we may also collect additional information. In this Privacy Policy, we use the term “Personal Information” to refer to any information that can uniquely identify an individual. Examples of Personal Information we collect and the reasons for collection are provided below.

Device information:

Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site.
Purpose of collection: to ensure accurate loading of the Site and to analyze Site usage for optimization.
Source of collection: automatically collected through the use of cookies, log files, web beacons, tags, or pixels when you access our Site.
Disclosure for a business purpose: shared with our processor.

Order Information:

Examples of Personal Information collected: name, billing address, shipping address, and payment information (such as credit card numbers, email address, and phone number).
Purpose of collection: to provide products or services, fulfill our contractual obligations, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and send you information or advertising related to our products or services based on your preferences.
Source of collection: collected directly from you.
Disclosure for a business purpose: shared with our processor.

Customer Support information:

Examples of Personal Information collected: information collected to provide customer support.
Purpose of collection: to offer customer support.
Source of collection: collected directly from you.
Disclosure for a business purpose: shared with our processor.

Sharing Personal Information:

We share your Personal Information with service providers to assist us in providing services and fulfilling our contracts with you, as described above. For instance:

We utilize our processor to power our online store.
We may disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioral Advertising:

As mentioned earlier, we use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For example:

We employ Google Analytics to comprehend how our customers use the Site. You can find more information on how Google uses your Personal Information at the following link: [https://policies.google.com/privacy?hl=en]. To opt-out of Google Analytics, you can visit: [https://tools.google.com/dlpage/gaoptout].
We share information about your Site usage, purchases, and interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or similar technologies, subject to your consent based on your location.
For further details on how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at [http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work].

Use of Personal Information:

We utilize your Personal Information to provide our services to you, which include offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed about new products, services, and offers.

Retention:

When you place an order through the Site, we retain your Personal Information for our records unless you request its deletion. For more information on your right to erasure, please refer to the “Your rights” section below.

Automated Decision-Making:

If you are a resident of the European Economic Area (EEA), you have the right to object to automated decision-making processes that significantly affect you. We do not engage in fully automated decision-making with customer data that has a legal or significant effect on you. However, our processor employs limited automated decision-making to prevent fraud, which does not have a legal or significant effect on you. These services include maintaining temporary deny lists of IP addresses and credit cards associated with failed transactions.

Cookies:

A cookie is a small piece of information that is downloaded to your computer or device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login information and region selection). They also provide insights into how people use the website, such as identifying first-time or frequent visitors.

We use cookies to optimize your experience on our Site and provide our services. The duration of a cookie depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies expire or are deleted after a specific period, usually between 30 minutes and two years.

You have control over managing cookies through your browser settings. However, note that blocking or removing cookies may negatively impactyour browsing experience and limit the functionality of certain features on the Site.

Your Rights:

If you are a resident of certain jurisdictions, including the European Economic Area (EEA), you have specific rights regarding your Personal Information:

Access: You have the right to request access to the Personal Information we hold about you and receive a copy of it.

Correction: You have the right to request correction of any Personal Information we hold about you that is inaccurate or incomplete.

Erasure: You have the right to request the erasure of your Personal Information under certain conditions, such as when the information is no longer necessary for the purposes for which it was collected.

Restriction: You have the right to request the restriction of processing your Personal Information under certain conditions, such as when you contest the accuracy of the information or the lawfulness of the processing.

Portability: You have the right to request the transfer of your Personal Information to another party or receive it in a structured, commonly used, and machine-readable format under certain conditions.

Objection: You have the right to object to the processing of your Personal Information under certain conditions, such as when the processing is based on legitimate interests or direct marketing.

Withdrawal of Consent: If we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time. However, withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Data Transfers:

The Site is operated in the United States. If you are accessing the Site from another region with laws or regulations governing Personal Information collection, use, and disclosure that differ from those of the United States, please note that you are transferring your Personal Information to the United States and consenting to its processing in the United States. By providing your Personal Information, you consent to any transfer and processing in accordance with this Privacy Policy.

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Site and indicating the date of the latest revision. Your continued use of the Site after any such changes constitutes your acceptance of the revised Privacy Policy.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices regarding your Personal Information, please contact us at:

Email: [email protected]

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